Select Your Currency

Shipping Information

 


We offer FREE SHIPPING WORLDWIDE on orders over
R1000/$100/£70/€85!

Most in-stock items ship within 2 working days; however, some items like Limited Edition pendants may take up to 5 working days to process before shipping. 


Destinations within South Africa

FREE Door to Door Courier for orders over R1000/$100/£70/€85

Orders over R1000

  • Mail Type: Door to Door Courier
  • Cost: FREE 
  • Physical address required
  • Overnight service
​​

Orders under R1000

  • Mail Type: Door to Door Courier
  • Cost: R85
  • Physical address required
  • Overnight service

Destinations outside of South Africa

FREE Registered Mail option for orders over $100/£70/€85
Orders over $100/£70/€85 

  • Mail Type: Registered Mail
  • Delivery to your nearest Post Office
  • Cost: FREE
  • 12-15 working days
  • Tracking number provided

​Orders under $100/£70/€85

  • Mail Type: Registered Mail
  • Delivery to your nearest Post Office
  • Cost: $16/£10/€12
  • 12-15 working days
  • Tracking number provided

FAST TRACK OPTION
Courier option available for orders above or below $100/£70/€85

  • Mail Type: DHL
  • Cost:
    • Sub Saharan Africa: R260/$26/£16/€18
    • Middle East, Europe and UK: R320/$32/£19/€22
    • Canada, Mexico and USA: R360/$36/£21/€25
    • Rest of the world: R460/$46/£28/€33
  • Door to door
  • 3 working days
  • Tracking number provided

Please note: We cannot be held accountable for delays at customs or in the event of staff shortages or strikes by individual carriers. In the unlikely event that a parcel goes missing in the mail, we will send a replacement at no extra cost.


Exchanges

As all our pendants are made to order, we do not offer refunds.

If you are not 100% satisfied with your selection, you can exchange it within 14 days of receipt.

In the event that your pendant is damaged, we do offer repair services. Please contact us for a quote.